Cookie & Privacy Policy

This policy covers the processing of personal information that Coohé collects and processes about our customers. Coohé is the data controller, and all inquiries should be directed to: info@coohe.dk during normal business hours: Monday-Friday 9:00-16:30.

  1. COOKIE POLICY

coohe.dk uses cookies for the purpose of optimizing our webshop to ensure the best possible experience for our customers. We use cookies to optimize its functionality, thereby making your visit as easy as possible.

A cookie is a term for consumer behavior on a network that is registered for the purpose of making a website more user-friendly.

You always have the option to delete cookies from your computer. This can be done, for example, in the following ways: Go to the "Tools" menu -> Internet Options -> Delete Cookies.

  1. WHAT INFORMATION DO WE COLLECT AND FOR WHAT PURPOSES?

When you as a customer visit our website, we automatically collect information about you. For example, what type of browser you use, what search terms you use on the website, your IP address, and information about your computer, with the aim of optimizing conversion on the website, improving it, and conducting targeted marketing.

When you purchase a product at www.coohe.dk, we automatically collect information about you - name, address, email address, phone number, and other information, for the purpose of delivering products and fulfilling our accounting obligations.

When you as a customer sign up for Coohé's newsletter, you give your consent for us to collect your name, address, phone number, and email address.

In connection with your subscription to Coohé's newsletter, your information will be used for direct marketing, including news about products, events, and much more.

  1. PURPOSE OF DATA COLLECTION

The collection of information is necessary for us to pursue our interests in improving www.coohe.dk and simultaneously offering our customers relevant offers, news, and events. The collection of personal information about you is necessary for us to fulfill the agreement between us and you. (General Data Protection Regulation Article 6, paragraph 1, point b)

We only collect the information that you consent to by signing up for our newsletter.

  1. DATA PROCESSOR

We use external companies to, among other things, perform the technical operation of the website. We automatically enter into a data processing agreement with our external partners. The data processors may not use the data for any purpose other than to assist Coohé internally.

  1. RIGHTS

Coohé, which is now the data controller for Coohé's customers' personal information, wishes to make them aware of their rights.

You are at any time entitled to send a written request regarding what information we have registered about you, as well as information about where the information originates from. You have the right to receive a copy of your personal data.

You have the right to have errors corrected in the information we have registered about you.

In certain cases, you have the right to have all personal data deleted by us and to withdraw your consent.

You have the right to object to our processing of your personal data, which we process for the purpose of direct marketing via newsletters.

You have the right to withdraw your consent at any time. If you wish to withdraw your consent, please contact us at: info@coohe.dk

You have the right to file a complaint with the Danish Data Protection Agency (Datatilsynet) at any time: https://www.datatilsynet.dk/

  1. DELETION OF PERSONAL DATA

Personal data is deleted as the purpose is completed. Personal data is stored for a maximum of 5 years. We will completely delete any information we have collected. If you unsubscribe from our newsletter, your information will be deleted automatically.

  1. SECURITY

Only employees have access to personal data in order to perform their work.

  1. CHANGES TO THE PRIVACY POLICY

We are entitled at any time to make changes to this Privacy Policy. If we make changes to the Privacy Policy, you will be informed of this during your next visit to the website under the privacy policy section.

*Coohé's Privacy Policy was last updated: January 1, 2024